Support

Email hello@tintboard.com. We answer within 1 business day, in English or French.

When a page looks wrong after an Atlassian update, tell us which page (board, backlog, list, search, issue view or Confluence page) and your browser. We fix those within 2 business days. Meanwhile, click the Tintboard icon in your browser and tick Safe mode to turn the styling off on that site.

Guides

• Get started: install the app, choose colours and reading defaults
• Install the extension for everyone: Google Workspace, Intune, Group Policy, macOS and Firefox
• Remove Tintboard's data after uninstalling

Common questions

Why is a browser extension needed? Atlassian apps run in a sandbox and can't restyle Jira's or Confluence's own pages. The extension applies the settings your admin chose, in each person's browser. Without it, people still see the colour legend in each Jira issue.

Do the colours work on mobile? No. Browser extensions don't run in Atlassian's mobile apps.

Does it slow Jira down? Labels and statuses are coloured within about 15 ms of Jira showing them. Card rules need one Jira search per 100 cards on screen.

What happens if our licence lapses? The colours switch off for everyone, and the extension shows ! in the toolbar. Your rules are kept, and come back as soon as the licence is renewed.